SUPPORT
Having issues with RUGBYPASS? Find a solution by either searching by keyword, or browsing a category below.
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GENERAL
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TV STREAMING
- How do I connect via AppleTV?
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How do I Airplay via MacOS?
If you have a late-model Apple device with a recent version of MacOS X, then chances are you can Airplay RUGBYPASS.COM via AppleTV, it works straight from your iPad, iPhone, or Macbook. When you are connected to the same network as your AppleTV, you just need to select the Airplay icon from the status bar (by the clock on PCs), and select the AppleTV device you want to airplay to. In the iOS app on iPad or iPhone you'll find the AppleTV icon in the bottom right hand corner. PLEASE NOTE: You will require very good network infrastructure to have a satisfactory experience with this connection method. Here's more about Apple TV.
- How do I connect via Chromecast?
- How do I connect my Laptop to my TV via HDMI?
- Why is the picture all squashed?
- I'm using HDMI but have no sound. Why?
- I am using DVI/VGA or a DVI to HDMI adapter and have no sound. Why?
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RugbyPass TV
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RESTRICTIONS
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TECHNICAL & TROUBLESHOOTING
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System Requirements
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Troubleshooting
- Why is my video not playing?
- Why is my video is choppy or low quality?
- I have adjusted the quality settings, so why is the video still choppy or low quality?
- How can I improve my stream?
- Why am I seeing a spinning circle (or empty black screen or white screen)?
- Why am I seeing a green screen?
- Why is the Login page not loading (Google Chrome or Firefox)?
- My video is buffering, but I have a good connection speed of 4-5mbps, how come?
- I think my connection is ok, but my video is buffering and freezing, what can I do?
- Why am I getting a message 'Connection Error' on the player?
- Do you have any tips regarding CPU Utilization?
- Do you have any tips regarding Local Software or Network Conflicts?
- Have you recently update to Sierra OS and now your WIFI is slow?
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DEVICES
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Mobile - Common Questions
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iPad / Phone
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Android
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Apple TV & Airplay
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Chromecast
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MY ACCOUNT & BILLING
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Accounts & Registration
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HELP
CONTACT SUPPORT
Still need help? Don't despair. Contact us direct via Email
