Why am I getting a 'unavailable in my area' message? | Live Rugby Online Streaming Partner: Rugbypass

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- Why am I getting a 'unavailable in my area' message?
  This might be because your IP address is resolving to a location outside of one of our legal territories. Please contact customer support with your IP address (which you can identify through a number of free web services) and they will be able to fix your location to give you access, provided you are not trying to access from outside RUGBYPASS.COM legal territories.
  
  To contact customer support, you can send us an email at help@rugbypass.com
  
  Access to the Subscription Products is limited as below. You must not access the Subscription Products outside of their specific territory. We have complete discretion to determine whether the requirements for access by residents of the below territories have been satisfied. If for any reason we conclude that you do not meet the requirements, your access may be blocked.
  
  Coverage in Zones 1, 2, and 10 includes every game live and on-demand from the The Rugby Championship, Autumn Nations Cup, Bledisloe Cup, Super Rugby Unlocked, Super Rugby Aotearoa, Super Rugby Australia, Mitre10 Cup, and Currie Cup plus 24/7 access to all of our shows and documentaries.
  
  Zone 1: Singapore, Hong Kong. Zone 2: Thailand, India, South Korea, Taiwan, Vietnam, and Malaysia. Zone 10: China, Sri Lanka, Philippines, Indonesia, Bangladesh, Bhutan, Brunei, Cambodia, East Timor, Laos, Macau, Maldives, Myanmar, Nepal, and Pakistan.
  
  Zone 3: Includes The Rugby Championship, Bledisloe Cup, Super Rugby Unlocked / Aotearoa / Australia, Mitre10 Cup, and Currie Cup plus shows and docs. Available territories: Bosnia & Herzegovina, Georgia, Kosovo, Macedonia, Montenegro, Serbia.
  
  Zone 6: Includes The Rugby Championship, Bledisloe Cup, Super Rugby Unlocked / Aotearoa / Australia, Mitre 10 Cup, and Currie Cup plus shows and docs. Available territories: Austria, Croatia, Cyprus, Germany, Liechtenstein, Malta, Slovenia.
  
  Zone 7: Includes The Rugby Championship, Bledisloe Cup, Super Rugby Unlocked / Aotearoa / Australia, Mitre 10 Cup, and Currie Cup plus shows and docs. Available territories: Albania, Armenia, Azerbaijan, Belarus, Kazakhstan, Moldova, Russia, Turkey, Ukraine.
  
  Zone 8: Includes The Rugby Championship, Bledisloe Cup, Super Rugby Unlocked / Aotearoa / Australia, Mitre 10 Cup, and Currie Cup plus shows and docs. Available territories: Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Latvia, Lithuania, Netherlands, Norway, Poland, Romania, Slovakia, Sweden.
  
  Zone 11: Includes The Rugby Championship, Bledisloe Cup, Super Rugby Unlocked / Aotearoa / Australia, Mitre 10 Cup and Currie Cup plus shows and docs. Available territories: United Arab Emirates, Saudi Arabia, Oman, Kuwait.
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