SUPPORT
Having issues with RUGBYPASS? Find a solution by either searching by keyword, or browsing a category below.
Search
-
GENERAL
-
TV STREAMING
-
RugbyPass TV
-
RESTRICTIONS
-
TECHNICAL & TROUBLESHOOTING
-
System Requirements
-
Troubleshooting
- Why is my video not playing?
- Why is my video is choppy or low quality?
- I have adjusted the quality settings, so why is the video still choppy or low quality?
- How can I improve my stream?
- Why am I seeing a spinning circle (or empty black screen or white screen)?
- Why am I seeing a green screen?
- Why is the Login page not loading (Google Chrome or Firefox)?
- My video is buffering, but I have a good connection speed of 4-5mbps, how come?
- I think my connection is ok, but my video is buffering and freezing, what can I do?
- Why am I getting a message 'Connection Error' on the player?
- Do you have any tips regarding CPU Utilization?
- Do you have any tips regarding Local Software or Network Conflicts?
- Have you recently update to Sierra OS and now your WIFI is slow?
-
-
DEVICES
-
Mobile - Common Questions
-
iPad / Phone
-
Android
-
Apple TV & Airplay
-
Chromecast
-
-
MY ACCOUNT & BILLING
-
Accounts & Registration
- What does 'username not available' mean?
- What should I do if my e-mail address is already in use?
- I've lost my password, what do I do?
- How do I update my account information?
- How do I retrieve my user name or password?
-
Why do I have to verify my account?
For security purposes and in order to use all of the features of RUGBYPASS.COM you will need to provide a valid e-mail address to ensure we can deliver important messages to you.
- How do I cancel my account?
-
-
HELP
CONTACT SUPPORT
Still need help? Don't despair. Contact us direct via Email
