RUGBYPASS.COM features adaptive streaming which dynamically adjusts the quality of video you receive based on the speed of your connection. If your connection speed fluctuates (many factors can contribute to this such as network congestion during peak times or other devices sharing your connection) RUGBYPASS.COM detects this and adjusts the quality of the video stream to ensure you can continue viewing content without interruption. Through the following steps you can override this feature and select the bit rate at which you want RUGBYPASS.COM to deliver content, despite any fluctuations with your connection:

• Launch RUGBYPASS
• Hover over the "Quality" setting indicator and uncheck "Best Available"
• Manually select a bit rate appropriate for your connection

RUGBYPASS will now stream at the bit rate you chose. If your connection can't cope with the bit rate you've selected, you may experience choppiness in the video playback.

If your video playback is choppy with "Best Available" checked in the video quality settings, this may be an issue with your computer's performance. To resolve, please try the following:

• Make sure your computer is up to date with the latest patches and your video card's drivers are current
• Disable hardware acceleration as it can cause choppy video playback
• Increase virtual memory as it can improve video playback
• Check your anti-virus or firewall settings to make sure they allow traffic from RUGBYPASS

If you're unsure of how to do any of these things, please consult a qualified computer technician.